Terms and Conditions

1. Introduction

Welcome to Pinnacle of Thought Academy a tutoring service provider based in South Africa. By visiting our website (https://pinnacleofthoughtacademy.com) and utilizing our tutoring services, you agree to our General Terms and Conditions.

2. Definitions

"Tutor" refers to an individual who offers tutoring services through Pinnacle of Thought and uses the Pinnacle of Thought platform.

The term "student" refers to someone who receives tutoring services.

"Parent/Guardian" refers to the responsible individual for a minor pupil.

Pinnacle of Thought provides an online platform that connects tutors and students seeking academic assistance. Individual or group tutoring, academic help, and related educational activities are among the services available.

3. Registration and Accounts

Tutors must submit correct and comprehensive information when they register. Tutors must provide academic credentials and undergo verification. Pinnacle of Thought Academy, maintains the right to accept or reject applicants at its discretion. Tutors are responsible for keeping their accounts confidential.

4. Tutoring Responsibilities

Tutors must act professionally and conform to ethical teaching standards.

Tutors must present accurate and authentic credentials, must not engage in any type of misbehavior, such as harassment, discrimination, or fraud. Furthermore, they are independent contractors, not employees of Pinnacle of Thought Academy.

Pinnacle of Thought Academy offers tutoring services by connecting students with competent tutors. Both instructors and students/parents must maintain timely communication and adhere to agreed-upon timetables.

5. Scheduling of Classes and Attendance

Lessons need to be planned ahead of time and attended on time. Any cancellations or modifications must be announced in a timely manner.

6. Fees and Payment

Pinnacle of Thought Academy sets the tutoring fees, which may vary based on subject, level, and tutor qualifications. Payments must be made according to the agreed schedule, and failure to pay may result in suspension of services.

7. Cancellation Policy

Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in charges for the full session. Pinnacle of Thought Academy reserves the right to cancel sessions due to unforeseen circumstances, in which case alternative arrangements will be made or a refund will be provided.

8. Refund Policy

Refunds are subject to our Refund Policy, which can be found on our website. Generally, refunds are only provided in specific circumstances as outlined in the policy.

9. Academic Integrity

Tutors and students must maintain high standards of academic integrity. Tutors should not complete assignments for students but should guide them in understanding concepts and developing skills.

10. Confidentiality

Tutors and Pinnacle of Thought Academy will maintain the confidentiality of student information and academic records. Information will only be shared with authorized individuals or as required by law.

11. Intellectual Property

All materials provided by Pinnacle of Thought Academy or its tutors remain the intellectual property of the respective owner. Students may not reproduce, distribute, or sell these materials without permission.

12. Code of Conduct

All parties must adhere to a respectful code of conduct. Harassment, discrimination, or inappropriate behavior will not be tolerated and may result in termination of services.

13. Data Protection and Privacy

Pinnacle of Thought complies with our Privacy Policy and the Protection of Personal Information Act (POPIA) when gathering and using personal data. Users agree that their data may be collected, processed, and used to provide services. Pinnacle of Thought Academy, employs security protocols to safeguard user information.

14. User Conduct

You are responsible for your conduct on the Pinnacle of Thought Academy platform. You agree not to use the platform for any illegal or unauthorized purpose. You must not harass, abuse, or threaten other users. You must not post or transmit any content that is obscene, defamatory, or otherwise objectionable.

15. Intellectual Property

All of the content on the Pinnacle of Thought Academy website, including lesson plans and resources. Content cannot be copied, shared, or used improperly by tutors or clients without authorization. The content on the Pinnacle of Thought Academy platform is protected by copyright and other intellectual property laws. You may not copy, distribute, or modify any content without our permission.

16. Disclaimer of Liability

Pinnacle of Thought Academy is not responsible for any damages that may arise from your use of the platform. We are not liable for any loss of data, loss of profits, or any other damages.

17. Service Termination

If a user violates the rules, Pinnacle of Thought Academy retains the right to suspend or cancel their access and must be notified in writing at least one week in advance if they choose to terminate their accounts. Pinnacle of Thought Academy is not responsible for any damages that may arise from your use of the platform.

18. Indemnification

You agree to indemnify and hold Pinnacle of Thought Academy harmless from any claims, damages, or expenses that may arise from your use of the platform.

19. Dispute Resolution

Any disputes that may arise from your use of the Pinnacle of Thought Academy platform will be resolved through binding arbitration. The laws of South Africa will apply to these terms and conditions. Any disagreements will be settled in the appropriate South African courts.

20. Changes to Terms and Conditions

Pinnacle of Thought Academy has the right to make changes to these conditions at any time and without warning. We may change these terms and conditions at any time. Your continued use of the platform constitutes your acceptance of the new terms and conditions.

21. Governing Law

These terms and conditions are governed by the laws of the Republic of South Africa.

22. Contact Information

If you have any questions about our terms and conditions, please get in touch with us:

Email: info@pinnacleofthoughtacademy.com

Phone: +27 73 857 9619